GDPR & Singapore PDPA Compliant Data Protection Policy
Effective Date: September 1, 2025
Last Updated: September 1, 2025
📋 Compliance Statement
This Privacy Policy complies with the EU General Data Protection Regulation (GDPR) and Singapore's Personal Data Protection Act (PDPA). We are committed to protecting your personal data and respecting your privacy rights.
Company Name: NexChat Technology Pte. Ltd.
Registered Address: Singapore
Data Protection Officer (DPO): [email protected]
General Inquiries: [email protected]
Customer Support: [email protected]
Contact Email: [email protected]
Phone: +65 67331539
2.1 Account Information
2.2 Usage Data
2.3 Communication Data
2.4 Payment Information
We process your personal data based on the following legal grounds:
We use your data only for the following purposes:
Under GDPR and PDPA, you have the following rights:
📌 Right to Access
Obtain a copy of the personal data we hold about you
✏️ Right to Rectification
Request correction of inaccurate or incomplete data
🗑️ Right to Erasure (Right to be Forgotten)
Request deletion of your personal data in certain circumstances
⏸️ Right to Restriction of Processing
Request restriction of processing of your data
📦 Right to Data Portability
Receive your data in a structured, commonly used format
🚫 Right to Object
Object to data processing based on legitimate interests
🤖 Right to Refuse Automated Decision-Making
Not be subject to decisions based solely on automated processing
↩️ Right to Withdraw Consent
Withdraw previously given consent at any time
To exercise these rights, please contact our Data Protection Officer: [email protected]
We share your data only in the following circumstances:
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
7.1 Your data may be transferred and stored in Singapore and other countries providing cloud services.
7.2 For data transferred from the European Economic Area (EEA), we ensure:
7.3 All data transfers are conducted through encrypted channels to ensure transmission security.
We implement comprehensive technical and organizational measures to protect your data:
🔒 Technical Measures
🏢 Organizational Measures
We retain your data according to the following principles:
10.1 We use the following types of cookies:
10.2 You can manage cookie preferences through browser settings. Disabling cookies may affect certain features.
11.1 Our services are not directed to children under 16.
11.2 We do not knowingly collect personal information from children under 16.
11.3 If we discover we have inadvertently collected children's information, we will delete it immediately.
11.4 If you believe we may have information about a child, please contact us immediately.
12.1 Our services may contain links to third-party websites or services.
12.2 We are not responsible for the privacy practices of third parties.
12.3 We recommend reviewing the privacy policies of any third-party websites you visit.
In the event of a data breach:
14.1 We may update this Privacy Policy periodically.
14.2 Material changes will be notified via email or in-service notification.
14.3 Continued use of the service constitutes acceptance of the updated policy.
14.4 You can view the last update date at the top of this page.
If you are dissatisfied with our data processing, you have the right to:
Company Name: NexChat Technology Pte. Ltd.
Data Protection Officer: [email protected]
Privacy Inquiries: [email protected]
General Support: [email protected]
Contact Email: [email protected]
Phone: +65 67331539
Mailing Address: Singapore
As required by GDPR, our EU representative information:
(EU representative information will be provided here if applicable)
✅ Your Privacy Matters to Us
We are committed to protecting your personal data and ensuring you have control over your information. If you have any questions, please contact our data protection team.
