NexChat Customer Service System
Register your account
Every plan includes a 24-hour free trial.
For large volumes, contact us for a custom discount
Standard
Ideal for small startups — sign up and go, with just the right features
Included Features🤯
- 1 agent seat
- Live chat
- Team collaboration
- Multi-channel integration
- App limit
- Smart guidance
- Internal chat
- Smart translation
- Internal transfer
- Channels (3)
- Concurrent visitors (25)
- Multilingual translation (100K bytes)
- Not available in mainland China
Advanced
Ideal for small and medium businesses — covers pre-sales and after-sales, all-scenario features
Included Features🤯
- 1 agent seat
- Live chat
- Team collaboration
- Multi-channel integration
- App limit
- Smart guidance
- Internal chat
- Smart translation
- Internal transfer
- Channels (5)
- Concurrent visitors (50)
- Multilingual translation (300K bytes)
- Available in mainland China
Enterprise
Ideal for medium and large businesses — with professional customer success service
Included Features🤯
- Customizable seats
- Live chat
- Team collaboration
- Multi-channel integration
- App limit
- Smart guidance
- Internal chat
- Smart translation
- Internal transfer
- Channels (custom)
- Concurrent visitors (custom)
- Multilingual translation (custom)
- Available in mainland China
Frequently Asked Questions
What is the starting price for paid plans?
Every plan starts from a single agent seat — buy exactly as many seats as you need.
Is there training, technical support and other after-sales service?
All plans include human after-sales support, and the Enterprise plan provides 24/7 after-sales service.
What does the number of seats mean?
A seat simply refers to an agent account. Because the admin account also has agent capabilities, the admin account counts as an agent account too.
Do you support trials?
All plans include a 24-hour free trial — register and the trial starts automatically.
Is my data safe with you?
As a Singapore-based company, NexChat operates under Singapore’s strict privacy protection laws. By default we provide end-to-end AES-256 bank-grade encryption, accounts are deleted upon expiry, and no one — including us — can access your data.
How do I pay?
Choose USDT payment in the agent workspace; once you pay yourself, your account is activated automatically with no manual intervention.